Terms & Conditions

Prices listed are for properties up to 2500 SF – including the finished or unfinished basement. For properties larger than 2500 SF, additional charges of $0.08/SF or $0.12/SF (iGuide Premium) apply.

Properties should be ready to be photographed when photographer arrives, and will be photographed “as is”

  • iGuide Reports and Images are delivered via email by midnight of the next day excluding properties shot on Saturday. These will be delivered on Monday.
  • Please note that a charge of $29 will be added to shoot on a weekend or statutory holiday.
  • Same day cancellation/no-show incurs a fee of $75 plus taxes. This will also be applied if the photographer can not start shooting within 15 minutes of the appointment start time.
  • We do not take responsibility for weather conditions.
  • Payment is due within 14 days of receipt of product to avoid any late fees.

Travel fee. For listings more than 60km round trip from this postal code: L5M 5L4, there is an additional travel charge of $1/km. travel fee= (total round trip – 60km) * $1/km.

Photographers schedule multiple appointments each day. Please respect our time and be ready in advance of our visit. Photographers will not assist with staging or moving furniture. Photographers cannot stay and wait for staging and that both a cancellation fee and a travel fee will apply if the property is not ready. Please be ready for the appointment before the photographer’s arrival.

Pets should be removed for the visit.

When Ordering For the First Time

Please email the following details that will be used for your iGuide branding banner.

  • Your name or your team’s name
  • Your title and professional designations, e.g. Sales Representative
  • Headshot image
  • Brokerage/company name
  • Image of your brokerage/team/company logo
  • Contact phone number for the banner
  • Contact email address for the banner
  • Your website address
  • Social links